We aim to respond to all inquiries within 24-48 hours, excluding weekends and holidays.

Currently, we offer email support only to ensure efficient assistance. However, we are always working on improving our customer service options.

We are an online store, and we ship from multiple warehouses worldwide to ensure fast delivery.

If you need to change or cancel your order, contact us at info@flowtrending.com within 24 hours of placing your order. After that, processing begins, and modifications may not be possible.

If your order arrives damaged, incorrect, or is missing items, contact us immediately at support@flowtrending.com with your order number and photos (if applicable).